Customer Reviews

I’ve had nothing but good experiences with this agency. I always appreciate it when I call a business and human answers the phone! That is what you’ll get when you call Vision; someone always answers the phone and will gladly pass on a message if the person you need is not available at the moment; they won’t just stick you into that person’s voicemail. Or, if I email instead, I receive a response quickly. I highly recommend this agency! You won’t be disappointed!

We have had the pleasure of dealing with Charlotte for several years, but everyone in the office has been extremely attentive to every need or concern we have had. Always professional yet friendly at the same time. The staff knows the clients very well and is great to deal with. Not always the cheapest insurance prices around, but worth the extra money for the level of service given.

I’ve been with vision insurance for many years. They have always been very responsive to any questions or issues that I have had. It is always a pleasure to call them – they are friendly and courteous. And I love Erie insurance as well. Would not hesitate to recommend Vision Insurance and Erie.

I’ve been a client of Vision insurance since I started driving. Over all those years, they have always done a great job helping me with whatever I need, whether it be auto insurance, or my home insurance. I had a stove fire at my house, and they took care of it and really made me feel like I was in good hands. It was a very traumatic experience, but they really took the pressure off it and allowed me to relax.

Everyone at Vision is spectacular. They’ve exceeded my expectations at every turn and I couldn’t be more grateful. I know if I ever need to file a claim I’ll be covered.

“Charlotte always answers my questions when needed right away. Always knows ways to help me with anything I need.”