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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Jay R. Lemelin

Jay R. Lemelin, CPCU, ARM, CIC

Agency Principal

Has over 41 years of experience in the insurance industry. He holds the following insurance designations; Chartered Property Casualty Underwriter, Associate in Risk Management, and Certified Insurance Counselor. Jay is a licensed Property and Casualty and Life Insurance Agent. He serves the needs of our commercial lines and life insurance clients.

Joanne M. Lemelin

Joanne M. Lemelin, CISR

Agency Principal, Office Manager

Has over 30 years of experience and has earned the Certified Insurance Customer Service Representative designation. She is a licensed property and casualty and life insurance agent. In addition to office management responsibilities, Joanne is available to service the needs of personal and commercial lines clients.

Charlotte Showalter headshot

Charlotte Showalter, AINS, CISR Elite

Customer Service Agent

Has over 20 years experience and has earned the Certified Insurance Customer Service Representative designation. Charlotte is a licensed property and casualty and life insurance agent and is responsible for providing sales and service to our personal lines clients.

Roxann Byrne Prock headshot

Roxann Prock

Customer Service Agent

Has over 22 years experience in the insurance industry. Roxann is a licensed property and casualty insurance agent and is responsible for providing sales and service to our personal lines clients.

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Vision Insurance, Wyomissing